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Darn-Cool-Stuff.com Privacy Policy
Our Pledge
Simply stated, at Darn-Cool-Stuff.com, we respect your
privacy. We understand that the privacy of personal information is a growing
concern to those wanting the benefits of online shopping. As the following
policy outlines, we are committed to protecting any information obtained from
customers or visitors of Darn-Cool-Stuff.com.
Non-Disclosure
Darn-Cool-Stuff.com does not sell your personal information to
third parties. By "personal information," we refer here and throughout this
policy to information that specifically identifies you, such as a name,
physical address, e-mail address, phone number, or any Federal or State
identifier, such as a driver's license or Social Security number. This is your
information, and without your consent we feel that we have no right to transfer
this to a third party.
How We Use the Information We Obtain:
Visitors
Most of the information that we
collect is for the improvement of our website's content. We obtain no
personal information on visitors. The only information that we obtain from
visitors is done so through small text files called "cookies." These files are
placed on your hard disk by a Web page server. Cookies give us information such
as the Internet domain and the assigned IP address. They tell us the type of
browser and operating system used to access the site. More importantly, they
give us the date and time of your visit, the pages viewed, and the paths taken
through the website.
Cookies offer customization
benefits:
- They help us gather data about how our
site is used and which pages in the site get the most traffic. This
benefits both Darn-Cool-Stuff.com and its customers. With this information
in hand, we can customize our site to provide the products and services
that our customers want. It is a win-win benefit.
- Cookies further customize your
shopping experience by allowing us to store user preferences and record
banner ads that you have seen so they aren't sent to you repeatedly.
In response to specific
concerns expressed by other online shoppers, cookies do not contain viruses and
most cannot reveal any personally identifiable information about you unless you
have willingly provided it. They are uniquely assigned to you and cannot execute
or run a program. It is important to know that as an Internet user, you have the
right to reject cookies being placed on your computer. Most browsers are set to
automatically accept cookies. If you have Microsoft Internet Explore 6.0, it
comes with its own cookie manager that you can adjust to filter out unwanted
cookies. If you want greater control over which cookies you allow on your
computer, or if you are using a version of Internet Explorer earlier than 6.0,
there are a variety of programs, such as Cookie Pal and Cookie Crusher that will
aid you in doing so. If you have further questions about cookies and how they
are used, you can learn it all at
www.cookiecentral.com.
Customers
Obviously, our customers will share the same information that
our visitors do and more. Darn-Cool-Stuff.com collects information about your
transactions with us. Personal information, such as name, address, phone
number, and credit card data are required to process and ship an order.
However, personal information is shared only with those members or agents in
our supply chain who must have the information to complete the processing of an
order. In some cases, merchandise is shipped direct from the location of the
manufacturer or one of our wholesale affiliates. In such cases, only necessary
shipping information will be shared. Credit card information will never be
shared outside the Darn-Cool-Stuff.com payment-processing center and our credit
card processing company, CardServices International (All credit card
transmissions are protected from theft by SSL [Secure Sockets Layer] software,
which offers the highest level of encryption). If you supply us with your
phone number, we will only use it to contact you regarding an already placed
order. We will not collect or sell your personal information for commercial
purposes.
Sharing of your personal information will only occur if:
- If you
have specifically requested that we do so in order to place you in contact
with an organization or other business.
- We are
required to by law.
- We
must investigate and take action regarding fraud or illegal activities
that might put persons in danger.
Children's Policy
Although we sell products for children, we require parental
or adult involvement with all purchases by those under 18 years of age.
Policy Evolvement
Darn-Cool-Stuff.com does business in a fast-moving,
ever-changing world. As your needs change, we will be updating this policy to
ensure that you are 100% comfortable purchasing online with us. If an update is
made that affects how your personal information is handled, we will contact
you, notifying you of the nature and implications of the change.
Your Account
We reserve the right to send our existing and
potential customers information regarding
Darn-Cool-Stuff.com, such as policy amendments and special offers, unless
you have instructed us not to.
If you have further questions about our privacy policy, or
if you suspect that someone has gained unauthorized access to your account or
personally identifiable information, please contact us at
privacy@darncoolstuff.com. We
answer all mail within 24 hours--that's part of our continuing
commitment to outstanding customer service.
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